1. Introduction
Welcome to Marachi Sanitaryware (“Marachi,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://marachi.pk/.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an inquiry, or request information about our sanitaryware products and business services.
By using our website, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website:
Personal Information
- Name
- Email address
- Phone number or WhatsApp number
- Company or business name
- City, area, or business address
- Information you provide through contact forms, business inquiries, or other communications
Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring website and general website usage information
Communication Information
When you contact us by email, phone, WhatsApp, or through our website, we may retain the information you provide to respond to your inquiry and maintain relevant business records.
3. How We Use Your Information
We may use the information collected to:
- Respond to inquiries and requests for product information.
- Provide details about our sanitaryware products and business services.
- Communicate with dealers, distributors, retailers, contractors, and other business customers.
- Improve our website, content, products, and user experience.
- Monitor website performance and understand visitor activity.
- Maintain website security and prevent spam, fraud, or unauthorized activity.
- Meet applicable legal and regulatory requirements.
- Send marketing communications where permitted by applicable law and, where required, with your consent.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, measure website performance, and understand visitor interactions.
Third-party services, such as analytics or advertising platforms, may also use cookies or similar technologies if they are enabled on our website.
You can manage cookies through your browser settings. Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies.
Disabling certain cookies may affect some website features.
5. Third-Party Services
We may use third-party services to support website operations, analytics, advertising, communication, hosting, and security.
Depending on the services actually enabled, these may include:
- Website hosting and security providers
- Google Analytics or Google Search Console
- Meta advertising and measurement tools
- WhatsApp or other communication services
- Embedded content or other external services
These third parties may process information according to their own privacy policies and applicable terms. We encourage you to review their policies when using their services.
We do not claim that every service listed above is active on our website at all times.
6. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website, respond to inquiries, provide requested services, maintain security, or comply with legal obligations.
We may also disclose information when required by law, to protect our legal rights, or to address suspected fraud or security concerns.
Where information is shared with service providers, we seek to use appropriate safeguards consistent with applicable law.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, ensuring security, and meeting legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
8. Data Security
We take reasonable technical and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally applicable.
- Object to or restrict certain types of processing.
- Withdraw consent where processing relies on consent.
- Opt out of marketing communications.
To make a privacy-related request, contact us using the details provided in the Contact Us section below. We may need to verify your identity before responding.
10. External Links
Our website may contain links to external websites, social media platforms, or third-party services. We are not responsible for the privacy practices or content of websites that we do not operate.
Please review the privacy policies of external websites before providing them with personal information.
11. Children’s Privacy
Our website is intended for general business and consumer information and is not directed specifically at children. We do not knowingly collect children’s personal information where doing so would violate applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.
12. International Data Transfers
Our website hosting or third-party service providers may process or store information in countries other than your own. Where applicable, we will take reasonable steps to ensure that such processing complies with relevant data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technology, or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact Marachi Sanitaryware through our official website.
Website: https://marachi.pk/
Contact Page: +92-326-6272244 (MARACHI)
Please include sufficient details about your request so we can respond appropriately.
